Experience, shaped through sound.
WHO WE ARE
A global authority in music identity
Music Concierge was built on the understanding that sound carries meaning. Our experience across hospitality, retail and travel has shaped our perspective, allowing us to guide atmosphere with confidence, sensitivity and commercial awareness.
OUR PHILOSOPHY
“Music isn’t just about background. It’s one of the strongest signals a brand sends, shaping how a space feels, how it’s remembered. It has to be considered as carefully as every other design element.
Music forms part of the architecture of experience, working alongside design, light, texture and service to define emotional tone and influence how people dwell and connect. We combine musical credibility with design fluency, ensuring sound feels integral to the environment a brand has created.”
Rob Wood
Creative Director
OUR TEAM
Specialists united by craft, depth and global perspective
Our team brings together senior music directors, cultural specialists and curators, client partners, project leads, digital platform experts and AV designers within one integrated structure. Each is selected for depth of expertise and real-world experience across hospitality and retail, ensuring creative direction translates confidently into live environments.
Testimonials
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“Their Mexico-based team brings genuine local cultural knowledge - ensuring the music feels both globally refined and locally rooted. The result is a more consistent, elevated atmosphere across all our F&B spaces.”
“We approached Music Concierge with the challenge to make our guest experience more immersive, brand driven, and linked to our Nordic heritage. Guest feedback has been excellent, and Music Concierge now provides music on all our Ocean, River, Expedition and Mississippi ships. We could not be more content with the partnership.”
“Highly creative music design that fulfilled our wish to harmonise all five senses - sight, scent, style, touch and sound woven together. It ebbs and flows at exactly the right times, day and night.”
“Working with Music Concierge has been an improvement. The music contributes positively to the atmosphere and how guests experience our spaces throughout the day. The team is responsive and helpful. It’s one less thing we need to worry about.”
Jordi Vincente
Hotel Manager, Sofitel Mexico City Reforma
Ralph de Klijn
formerly Executive Director of Operations, Viking Cruises
Andre Borg
Area General Manager, Hilton Seychelles
Periklis Gompakis
Chief Commercial Officer, Marbella Collection
REGIONAL EXPERTISE
London is our creative home. From here, we set the standards that shape our global work - informed by one of the world’s most influential music cities and decades of experience across luxury hospitality and cultural spaces.
LONDON
Rob Wood
Creative Director
A continent of layered cultures and storied venues. From Scandinavian cities to Mediterranean coastlines, Eastern European capitals to Atlantic shores, we know this continent well.
BARCELONA
Made Torres
Regional Director
From Riyadh to Casablanca, we deliver music programmes that balance regional sensitivity with the international polish a luxury audience expects.
DUBAI
Sara Mansour
Regional Director
A continent of extraordinary musical depth. We partner with leading hospitality and cultural brands to bring that richness into the spaces their guests experience.
CAPE TOWN
Paul Shafer
Regional Director
From Tokyo to Bangkok, Sydney to Seoul, our APAC team curates sound that crosses cultures while honouring the rituals and sensibilities of each market.
SINGAPORE
Alyson Lopez
Regional Director
Mainland China, Hong Kong, Taiwan and Macau. We blend local insight with global hospitality fluency for one of the most discerning audiences in the world.
SHANGHAI
Cassie Wang
Regional Director
From New York to São Paolo, our American partners benefit from a service that combines New World energy with Old World hospitality know-how.
MEXICO CITY
Uriel Waizel
Regional Director
REGIONAL EXPERTISE
LONDON
Rob Wood
Creative Director
Experience is everything. Make your music count.
If you are shaping an environment where atmosphere matters, we'd like to talk.